Paris, france
credit cards accepted

Specialist couriers to and from European destinations

Highly experienced Couriers for Safe, direct courier services between the UK and wider Europe including Paris, Brussels, Amsterdam and beyond.

If your item is valuable, just has to be there, on time or just simply in one piece then we can help you.

Motorcycles and vans used to suit the size and weight of items, delivery speed and location.

The person who collects your item will be the one delivering it, you will get a call, text message or email to confirm delivery, as soon as it happens, as required.


Payments

Payments can be made by most credit or debit cards by telephone or online with an emailed invoice, BACS / Transfer, paypal or cash in Pound Sterling or Euros, regular users can set up a monthly account.

First time and non regular customers usually need to settle the pro forma invoice prior to despatch of any vehicle.

Pricing

Direct / same day consignments are based on per mile + crossing costs. What we quote is what you pay, this includes crossings, tolls etc. Booking made and paid for before 10pm for collection that evening or the following day attracts a discount equal to our saving on channel crossing costs.

Items for direct or same day delivery are sent with a dedicated vehicle and operative, the person that collects it will be the one delivering it and you can expect an item collected from below the M4 corridor to Paris area to be delivered via this service in often 5-7 hours from collection.

Insurance

All consignments are covered by our 10,000 goods in transit insurance and CMR cover is in place for items being carried into Europe. With our many years experience you can be sure your items are in the safest hands, we have never needed to claim on our goods insurance.

Sealed bags

For direct / timed services, you can make use of our courier bags that use a numbered seal that the sender puts in place, this is checked on arrival by the recipient and signed for. This ensures you peace of mind that items cannot be tampered with, not that any of our people would do so.

Collection and delivery

Paris Express isn't a general parcel carrier, On collection, a specific person can be asked for and on delivery, the same can be requested, to ensure confidentiality and security of your consignment.

All items are signed for on delivery unless specifically requested by yourself, Items are not dumped, hidden in unsafe locations etc and cards are not left for someone to collect, all will be done to get the item delivered, even if it needs to be taken to a different location (direct services), this is done immediately, not the following day or beyond.

Policies

Privacy

We value your custom and your privacy, Any data about yourselves will be destroyed or only kept for our own purposes and never sold or passed to anyone else for any use unless required by law

More details

Name and address details will be kept on file for admin and reference to jobs completed for example proof of delivery tracking information. Credit/debit card details - will be destroyed once transaction has been completed and in any case within one month.

Cancellations / Refunds

If you cancel your delivery before a vehicle is dispatched to your pick up location you will be refunded in full, less any costs, this would usually only be for bookings for channel crossings or contractor cancellation costs.. If a vehicle is on route to the pick up or at any other point the refund will be less mileage charge for distance covered. This will be advised to you at the time of cancellation and subject to our minimum charge of 29. Refunds will be made via the same method you used to pay.

General

We do not tell your customers how much we are charging you for the delivery. We do not disclose where we have collected the item from or who we collected it from. example: if you want something delivered to an ex partner, your details will be safe. We will do all we can to protect your privacy, if you are unsure of anything please feel free to ask and we'll do all we can to help.

External links